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Terms & Conditions

Terms & Conditions

By proceeding with your booking, you agree to the following terms and conditions for the booking procedure & use of Tiki Beach facilities:
 

  1. Health & Safety: Guests must be in good health and free from medical conditions that may be aggravated by the use of the hot pools, sauna, ice bath and or massage treatments. Please consult a healthcare professional if unsure.

  2. Age Restrictions: Tiki Beach is an adult experience and all users of the venue, including, but not limited to: hot pools, sauna, and ice bath must be an adult. Children 16 & up must can be accompanied by a parent.

  3. Hot Pools & Sauna Use: Prolonged exposure to hot temperatures can cause dehydration, dizziness, or overheating. Please stay hydrated and limit time in the hot pools or sauna to 15-20 minutes at a time.

  4. Ice Bath Use: Ice baths should be limited to no more than 2-5 minutes to avoid hypothermia or shock. Participants use the ice bath at their own risk.

  5. Massage Treatments: If you have any allergies, injuries, or medical conditions, please notify your therapist before the treatment.

  6. Booking Confirmation: All bookings are non-refundable, with the ability to rebook endlessly - you may reschedule up to 24 hours before your appointment.

  7. Behavioural Expectations: Tiki Beach is a space for relaxation and enjoyment. Disruptive or inappropriate behaviour may result in immediate removal from the premises without refund.

  8. Adverse Weather: We reserve the right to "cancel" your booking & reschedule (free of charge) due to high winds and or heavy rain etc

  9. To the fullest extent permitted by law, Tiki Beach and its employees shall not be liable for any loss, damage, or injury (including death) sustained by you or your property while on the premises, except where directly caused by our proven negligence.

  10. You voluntarily assume all risks associated with the use of our facilities, including but not limited to fainting, dehydration, heat exhaustion, hypothermia, muscle strain, and skin irritation.

  11. By entering the property you agree that any photo or videography work taken can be use for further promotional purposes.

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By purchasing online via check out, you confirm that you have read and accept these terms and conditions.

Special Note:

For Tiki Beach, the following key details are included in our Terms & Conditions:

  • Please bring your own towel — towels are not provided on site.

  • Alcohol is not sold at Tiki Beach, however your can BYO and consume responsibly, please note we sell glassware & charge corkage rates etc.

  • Food is via pre order & must be booked prior to allocate to our preferred catering partners.

  • Payments are taken via the website only for convenience and security.

  • Opening Hours: Tiki Beach is open seasonal hours throughout summer  (Thursday to Sunday, from early up to 9pm) and is booked by appointment only — we do not accept walk-ins.

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